Frequently Asked Questions
Everything you need to know about our premium ventilation solutions.
What is the standard shipping timeframe for Royal Fans?
We typically process orders within 1-2 business days. Standard shipping usually takes 5-7 business days depending on your location within the continental United States.
Do your fans come with a manufacturer warranty?
Yes, all Royal Fans products include a comprehensive 3-year motor warranty and a 1-year limited warranty on parts and finishes.
What is your return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely satisfied, you can return your fan in its original packaging for a full refund, minus shipping costs.
Are Royal Fans compatible with smart home systems?
Many of our newer models are compatible with Alexa and Google Home. Please check the 'Smart Features' section on the specific product page for compatibility details.
Do you offer professional installation services?
While we do not provide direct installation, our fans come with detailed instruction manuals and all necessary hardware for a standard DIY or professional electrician setup.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm.